Support

How do exchange rates work?

The app and extensions load a USD-based rate table from ExchangeRate-API, which updates once a day. Your conversion uses a cross rate between the currencies you pick, and the time the rates were published is shown next to the result.

What if I am offline or the request fails?

When a fresh table is not available, the app may use a recently cached table or other configured fallbacks so you can still see a result. In rare cases a pair may be unavailable; try again when you have connectivity.

Where is my conversion history stored?

History is stored only on your device. Deleting the app removes that data unless you restore from a device backup that includes it.

How do I test the browser extension?

The Safari extension is included with the app; turn it on in Safari’s settings. The Chrome extension is a free install from the Chrome Web Store.

Open the extension test page. If the extension is enabled, you should see annotations appear next to values like ₲5,870,000 and PYG3,150,000.

If nothing changes in Safari, check Safari’s extension settings and ensure the extension is allowed for this site (or for all websites). In Chrome, open chrome://extensions, make sure the extension is turned on, and reload the page.

Is this financial or investment advice?

No. The app is a utility for approximate conversion. Banks, card networks, and money transmitters use their own rates and fees. Always confirm amounts before you commit to a transaction.